Welcome to our Shipping and Delivery page. Here, we will provide you with all the information you need to know about the shipping process and delivery options for your orders.

Processing Time

All orders are processed within 1-2 business days. Please note that orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates

We offer flat-rate shipping of $X for standard shipping. If you prefer express shipping, there will be an additional cost which will be calculated at checkout.

Shipping Destinations

Currently, we only ship to addresses within the United States. We apologize for any inconvenience caused and appreciate your understanding. Please provide a physical address for delivery as we do not ship to P.O. boxes.

Free Shipping

Enjoy free standard shipping on orders over $Y. This is our way of showing appreciation for your continued support.

Shipment Confirmation & Order Tracking

Once your order has been shipped, you will receive a shipment confirmation email with tracking information. This will allow you to keep track of your package and know when to expect its arrival.

Lost or Stolen Packages

We understand that the safety of your package is important to you. However, we are not responsible for any lost or stolen packages. We recommend ensuring that the shipping address provided is secure to minimize any potential risks.

Customs, Duties, and Taxes

For international shipments, please note that the customer is responsible for any customs, duties, or taxes that may apply. These charges are determined by the destination country and are beyond our control.

Shipping Providers

We have partnered with reputable shipping carriers to ensure reliable and timely delivery of your orders. Rest assured that your package is in good hands.

Shipping Delays

In the event of a shipping delay, we will promptly notify you and provide an estimated delivery date. We understand that timely delivery is important to you, and we will do our best to minimize any inconvenience caused.

Returns Due to Shipping Issues

If your order is returned to us due to an incorrect address provided by the customer, additional shipping charges may apply for reshipment. Please double-check your shipping information to avoid any unnecessary delays or fees.

Contact Information

If you have any shipping-related inquiries or need further assistance, please don't hesitate to contact our customer service team. You can reach us via email at toaialex7@gmail.com or by phone at 9294220084. We are here to help!

Thank you for choosing Massa-Kids for your educational toy needs. We appreciate your trust and look forward to delivering a seamless shopping experience.